Our Quality Promise

Our Quality Promise

Teams for Life

Teams for Life

 

We will refund the full cost of the program or complete complimentary retraining if any of the following criteria fail to be met:

90 Days Following Training Implementation

  • 5% reduction in employee turnover from baseline
  • 10% increase in employee productivity from baseline

12 Months Following Training Implementation (with retraining):

  • 10% reduction in employee turnover from baseline
  • 15% increase in employee productivity from baseline

Following presentation of documentation showing failure to meet the above metrics, we will initiate your refund within 2 business days via the method of your choosing.

 

Teams For Life

 

Compliance Training

Compliance Training

If an employee requires retraining from any of our courses within 90 days, we will provide a refresher session at no additional cost as well as credit your account with us for their lost time.

Compliance Training

 

Custom Forms

Custom Forms

If you are not completely satisfied with the finished product, we will work until we get it right.

Custom Forms

 

Misconduct Allegation Review

Misconduct Allegation Review

If we can't get to the bottom of the allegation, you pay nothing and will still receive our inconclusive findings report.

Misconduct Allegation Review